How we handle your data
Delos Operations builds AI receptionists for businesses that handle sensitive customer information. This page describes how call data is handled. Detailed documentation, including encryption, retention, access controls and subprocessors, is provided on request.
Data handling
Delos operates under signed data protection agreements with all infrastructure providers. Call data is processed only to deliver the receptionist service configured for your business.
Healthcare data handling
Delos is built with healthcare data privacy in mind. Specific healthcare arrangements, including whether a Business Associate Agreement is available for your practice, are discussed during onboarding. Delos does not claim any certification that has not been independently confirmed.
Detailed documentation
Encryption, data retention, access controls, subprocessors, call recording configuration, data deletion and incident handling are documented in the materials we share during onboarding, and are available on request.
Questions
For security or privacy questions, contact the Delos team and we will respond with the detail relevant to your business.
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