AI receptionist for optometry and eye care practices

Never lose an eye-care patient because the phone went unanswered.

Delos books routine eye exams, answers approved patient questions and captures LASIK and cataract inquiries the moment they come in, day or night.

Try Delos yourself. No form. No sales rep. Takes 60 seconds.

The problem

Where optometry & eye care lose calls.

High routine booking volume

Annual exams, recalls and contact lens checks generate constant, repetitive inbound calls.

Procedure inquiries are valuable and fragile

LASIK and cataract callers are comparing providers. Voicemail loses them.

Reception is also dispensing

Your front desk is helping patients choose frames while the phone rings.

Some calls genuinely can't wait

Sudden vision changes need to reach a person immediately under your criteria.

What Delos handles

Every call your front desk takes.

  • Routine eye exams
  • New patient bookings
  • Ophthalmology consultations
  • LASIK inquiries
  • Cataract consultations
  • Appointment changes
  • Approved pricing and process questions
  • Urgent escalation criteria

Delos does not assess symptoms or provide clinical advice. Urgent criteria you define trigger immediate escalation.

Hear a optometry & eye care call
Recording coming soon

A demonstration call for this industry is being produced. In the meantime you can call Delos live and put it through its paces yourself.

Call Delos Live

Who we work with

  • Optometry Practices
  • Ophthalmology Clinics
  • LASIK & Refractive Centers
  • Cataract Surgery Practices
  • Multi-Location Eye Care Groups
Example workflow

From ring to completed admin.

  1. 01

    Answers and identifies the need

    Routine exam, procedure inquiry, appointment change or something urgent.

  2. 02

    Books routine appointments directly

    Exams and recalls placed into the correct slot with the right optometrist.

  3. 03

    Captures procedure leads in full

    LASIK and cataract inquiries are qualified and flagged for a fast human callback.

  4. 04

    Applies your urgent criteria

    Symptoms you have defined as urgent trigger immediate transfer or your out-of-hours instruction.

  5. 05

    Updates your systems

    Records written, notifications sent, transcript stored.

Integrations

Works with the systems you already run on.

Connects to your appointment calendar, CRM and notification channels, with practice systems scoped in onboarding.

Scheduling

Checks live availability and books appointments into your calendar.

  • Google Calendar
  • Microsoft Outlook
  • Calendly

CRM

Creates and updates patient and lead records after every call.

  • HubSpot
  • Salesforce
  • monday.com

Communications

Sends summaries, messages and escalation alerts to your team.

  • Slack
  • Microsoft Teams
  • Podium
  • Intercom

Practice systems

Connected case by case. Tell us what your practice runs on and we scope it during onboarding.

Example economics

What booked appointments can represent.

41

Appointments booked

$175

Average appointment value

$7,175

Potential monthly value

Illustrative example based on 41 booked appointments at an average value of $175.

See plans and pricing
Managed by Delos

Built with AI. Managed by real people.

Delos isn't software you're left to configure yourself. Our team builds, tests, deploys and continuously improves your receptionist around the way your clinic actually runs.

Senior leadership team

  • Charlie Beaumont, Co-Founder & Chief Commercial Officer at Delos Operations

    Charlie Beaumont

    Co-Founder & Chief Commercial Officer

  • Thomas Murphy, Co-Founder & Chief Technical Officer at Delos Operations

    Thomas Murphy

    Co-Founder & Chief Technical Officer

We build it

No dashboard to wrestle with and no prompts to write. Our team configures the receptionist around your treatments, pricing, practitioners, calendar, aftercare guidance and escalation rules.

We test and deploy it

Realistic test calls are run across common and complex aesthetic inquiries. Nothing reaches your clients until you've heard it and approved it.

We keep improving it

We monitor real conversations, spot unanswered treatment questions and unnecessary transfers, refine the logic and roll out tested improvements as your clinic's menu changes.

Configured around your clinic

  • Treatment menu
  • Approved pricing
  • Consultation types
  • Practitioner routing
  • Aftercare FAQs
  • Escalation rules
  • Connected systems
  • Clinic voice

That's why no two Delos receptionists behave exactly the same — and why improvements keep landing long after launch.

The Delos 2X Guarantee

If our AI receptionist doesn't book you 2x your subscription cost in new appointments within 30 days, we'll refund your subscription in full.

Eligibility and guarantee terms apply.

See Guarantee Terms
FAQ

Optometry & Eye Care questions.

Hear Delos handle a optometry & eye care call.

Call it live right now, or book a 30-minute demo built around your practice.