AI receptionist for veterinary practices

Answer more pet-owner calls without overwhelming reception.

Delos handles routine appointments, registrations and vaccination bookings, and recognizes when a call needs your team immediately.

Try Delos yourself. No form. No sales rep. Takes 60 seconds.

The problem

Where veterinary practices lose calls.

Reception is permanently overloaded

Veterinary front desks juggle checkouts, anxious owners and a phone that never stops.

Routine calls crowd out urgent ones

Vaccination and appointment calls queue in front of the owner who genuinely needs help now.

New client registrations take time

Capturing pet and owner details properly is slow and easy to get inconsistent.

Out-of-hours calls go unanswered

Owners call when they notice a problem, which is rarely during opening hours.

What Delos handles

Every call your front desk takes.

  • Routine appointments
  • New client registrations
  • Vaccinations
  • Follow-up appointments
  • Appointment changes
  • General approved FAQs
  • Urgent escalation
  • Multi-location veterinary groups

Delos does not provide veterinary diagnosis or clinical advice. It distinguishes routine inquiries from situations requiring escalation using rules you approve.

Hear a veterinary practices call
Recording coming soon

A demonstration call for this industry is being produced. In the meantime you can call Delos live and put it through its paces yourself.

Call Delos Live

Who we work with

  • General Veterinary Practices
  • Small Animal Clinics
  • Specialist Referral Centers
  • Multi-Location Veterinary Groups
Example workflow

From ring to completed admin.

  1. 01

    Distinguishes routine from urgent

    Delos separates a routine booking from a situation that requires your team, using criteria you approve.

  2. 02

    Registers new clients

    Owner and pet details captured consistently and written into your systems.

  3. 03

    Books the right visit

    Wellness, vaccination or follow-up, placed with the correct vet and slot length.

  4. 04

    Escalates without diagnosing

    Urgent cases are transferred or handled under your out-of-hours instruction. Delos never offers veterinary diagnosis.

  5. 05

    Sends the summary

    Your team receives the details, transcript and any required alert.

Integrations

Works with the systems you already run on.

Connects to your appointment calendar, CRM and team notifications, with practice systems scoped during onboarding.

Scheduling

Checks live availability and books appointments into your calendar.

  • Google Calendar
  • Microsoft Outlook
  • Calendly

CRM

Creates and updates patient and lead records after every call.

  • HubSpot
  • Salesforce
  • monday.com

Communications

Sends summaries, messages and escalation alerts to your team.

  • Slack
  • Microsoft Teams
  • Podium
  • Intercom

Practice systems

Connected case by case. Tell us what your practice runs on and we scope it during onboarding.

Example economics

What booked appointments can represent.

31

Appointments booked

$190

Average appointment value

$5,890

Potential monthly value

Illustrative example based on 31 booked appointments at an average value of $190.

See plans and pricing
Managed by Delos

Built with AI. Managed by real people.

Delos isn't software you're left to configure yourself. Our team builds, tests, deploys and continuously improves your receptionist around the way your clinic actually runs.

Senior leadership team

  • Charlie Beaumont, Co-Founder & Chief Commercial Officer at Delos Operations

    Charlie Beaumont

    Co-Founder & Chief Commercial Officer

  • Thomas Murphy, Co-Founder & Chief Technical Officer at Delos Operations

    Thomas Murphy

    Co-Founder & Chief Technical Officer

We build it

No dashboard to wrestle with and no prompts to write. Our team configures the receptionist around your treatments, pricing, practitioners, calendar, aftercare guidance and escalation rules.

We test and deploy it

Realistic test calls are run across common and complex aesthetic inquiries. Nothing reaches your clients until you've heard it and approved it.

We keep improving it

We monitor real conversations, spot unanswered treatment questions and unnecessary transfers, refine the logic and roll out tested improvements as your clinic's menu changes.

Configured around your clinic

  • Treatment menu
  • Approved pricing
  • Consultation types
  • Practitioner routing
  • Aftercare FAQs
  • Escalation rules
  • Connected systems
  • Clinic voice

That's why no two Delos receptionists behave exactly the same — and why improvements keep landing long after launch.

The Delos 2X Guarantee

If our AI receptionist doesn't book you 2x your subscription cost in new appointments within 30 days, we'll refund your subscription in full.

Eligibility and guarantee terms apply.

See Guarantee Terms
FAQ

Veterinary Practices questions.

Hear Delos handle a veterinary practices call.

Call it live right now, or book a 30-minute demo built around your practice.